Terms & Conditions
Last updated: 2026
Background
These Terms and Conditions govern your use of Giggz, a platform that connects users with service providers based on specific needs and preferences. By accessing or using Giggz, you agree to be bound by these Terms, so please read them carefully before using the platform.
Acceptance of Terms
By accessing or using Giggz, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, you may not use Giggz.
Use of Giggz
Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement to use Giggz. By using Giggz, you represent and warrant that you meet these eligibility requirements.
Account Creation: To access certain features of Giggz, you may be required to create an account. You are responsible for providing accurate and complete information during the registration process and for maintaining the confidentiality of your account credentials. You are solely responsible for all activities that occur under your account.
User Obligations: When using Giggz, you agree to:
- Use Giggz only for lawful purposes and in compliance with these Terms.
- Provide accurate and up-to-date information when interacting with Service Providers.
- Respect the privacy and rights of other users.
- Not engage in any fraudulent, abusive, or harmful activities.
Service Provider Relationships
Giggz facilitates connections between users and independent service providers. We do not employ these service providers directly. All service agreements are between you and the service provider.
Payment Terms
Payment for services is processed through our secure platform. All fees and charges will be clearly displayed before confirmation. Refund policies vary by service type and will be communicated at the time of booking.
Limitation of Liability
Giggz provides a platform for connecting users with service providers. We are not liable for the quality, safety, or legality of services provided by third-party service providers.
Changes to Terms
We reserve the right to modify these Terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms & Conditions, please contact us at admin@giggzworld.com or through our support channels in the app.
Electronic Signature Consent
Effective date: 5 August 2026
3.1 Consent to Electronic Transactions
By creating an account or using the Giggz Platform, you consent to conduct transactions, enter into agreements, and receive notices electronically. You agree that your electronic signature (including clicking “I Agree,” checking a box, typing your name, or similar affirmative action) constitutes a valid and binding signature with the same legal effect as a handwritten signature under Nigerian law (including the Cybercrimes Act 2015 and Evidence Act), under the eIDAS Regulation (EU) No 910/2014 for EU/EEA users, and under equivalent electronic transactions laws in other African expansion jurisdictions.
3.2 Scope
This consent applies to all agreements, policies, Gig confirmations, payment authorisations, dispute resolutions, and communications between you and Giggz, and between Customers and Service Providers facilitated through the Platform.
3.3 Retention of Electronic Records
Giggz will maintain electronic records of your agreements and transactions in a form that accurately reflects the information and remains accessible for subsequent reference, in accordance with applicable law.
3.4 Withdrawal
You may withdraw your consent to electronic signatures by closing your account and providing written notice to admin@giggzworld.com. Withdrawal does not affect the validity of electronic signatures given prior to withdrawal.
Frequently Asked Questions
What is Giggz?
Giggz is a platform that connects users with a wide range of service providers based on their specific needs and preferences. Whether you need a plumber, electrician, cleaner, teacher, dispatch rider, yogi instructor, or any other service, Giggz simplifies the process by providing a convenient and user-friendly way to connect with service providers of your choice.
How does Giggz work?
Giggz works by allowing clients to post their service requirements on the platform. Service providers can then view these requests and submit proposals with their pricing and approach. Clients can review provider profiles, ratings, and previous work before selecting the best match for their needs.
How do I pay for services on Giggz?
Giggz offers multiple secure payment options including credit/debit cards, bank transfers, and digital wallets. Payments are processed through our secure platform to ensure both client and provider protection. You can also set up recurring payments for ongoing services.
